Porter Airlines Customer Service
Porter Airlines Phone Numbers and Emails
Toll-Free Number:
Customer Service:
(404) 728-8787
For Porter Escapes packages
(855) 542-3707
Toll free
(866) 619-8622
Expedia Emails:
✉ Investors/ Franchasing
✉ Legal
Copyright Infringement Inquiries
✉ Media
Affiliates, Press Inquiries
Flight interruption can bring a surprise at the last minute or at an unexpected point: A delay, way out of your schedule, or cancellation. For passengers traveling with Porter Airlines- known as a regional carrier with direct but short routes all over Canada and across a few U.S. cities- instant contact for proper assistance is vital for a rich travel experience. This guide presents the quickest and most complete ways to reach Porter Airlines customer service-from the ease of use of a telephone, email, or live chat, so you can easily get back on your way without added stress.
International Toll free Number(s):
☎ 1-888-619-8622 (we would be happy to help Canada/US )
What Assistance Can Porter Airlines Customer Service Help With?
✈️ Flight Booking or Cancellation
Need to book that flight? Or change a flight already booked? Let Porter’s team guide you through doing it all, and what the choices are for your needs.
🕓 Flight Delays and Schedule Changes
Flight delayed? Reschedule? Let customer service provide updates and also help explore who to reschedule or what other compensation options may be available.
🧳 Baggage Claims
Lost, delayed, or damaged baggage? They will help you in filing a claim and help track that down.
💳 Requesting Refunds or Travel Credits
Depending on your ticket and situation, you may also be entitled to seek a refund or travel credit. The Porter team will take you through processing it.
♿ Special Travel Assistance
From wheelchair services to unaccompanied minor support, Porter ensures appropriate assistance for passengers with specific needs.
Porter Airlines Customer Service Phone Number
📞 Main Contact Number (Canada/US): +1 (888) 619-8622
This is the general helpline number for inquiries like the following:
- Booking modifications
- Requests for cancellation and refunds
- Baggage-related issues
- Travel assistance for special cases.
For urgent matters, real-time assistance is available.
🕐 Customer Service Timings:
Usually open 6 in the morning to 10 at night EST every day of the week, but may differ on holidays. Better check the official Porter Airlines site for up-to-date hours.
Quick Tips to Speak to a Human Faster
Want to skip waiting for a bit and have a quick conversation with a real person? For those who want to reach Porter Airlines customer service fast, here are the ways-
Non-peak hour calling: The best time to call using this method is early morning or late into the evening when long hold times won’t keep you trapped from getting through.
Automated prompts: Automatic prompts ask if you would press “0” or state “agent” when the system is listing all the available options.
Information ready: It will help speed things up if you have the following on hand:
Booking reference number
| Sr.No. | Country / Region | Phone | Hours (local) |
|---|---|---|---|
| Asia / South Pacific Expand | |||
| 1 | India | ☎ 01246014200 or ☎ 0124-4176700 |
Monday – Friday 9 a.m. – 7:30 p.m. Saturday 9 a.m. – 5:30 p.m. Sunday 10:30 a.m. – 7:30 p.m. |
| 2 | Australia | 02-9101-1948 | English: 24 hours Japanese: 24 hours Korean: 10 a.m. – 7 p.m. (AET) Mandarin: 24 hours |
| 3 | China | 400-818-7333 | Mandarin Chinese: 24 hours English: 24 hours |
| 4 | Hong Kong | 3057-9197 | Mandarin: 24 hours English: 24 hours |
| 5 | Indonesia | ☎ +65-634-98444 | English: 24 hours |
| 6 | Japan | 03-4333-7675 | Japanese: 24 hours English: 24 hours |
| 7 | Malaysia | 03-2053-5120 | English: 24 hours |
| 8 | New Zealand | 09-308-4014 | English: 24 hours Japanese: 24 hours Korean: 10 a.m. – 7 p.m. (AET) Mandarin: 24 hours |
| 9 | Singapore | 6349-8444 | English: 24 hours |
| 10 | South Korea | 02-6438-9008 | Korean: 9 a.m. – 6 p.m. English: 24 hours |
| 11 | Sri Lanka | 072-098-7370 | English: 24 hours |
| Within the U.S. and Canada Expand | |||
| 13 | English | 800-433-7300 | 24 hours |
| 14 | Spanish | 800-633-3711 | 24 hours |
| 15 | French | 800-756-8613 | 7 a.m. – 6 p.m. |
| 16 | Portuguese | 866-824-8717 | 6 a.m. – 7 p.m. |
| 17 | Japanese | 800-237-0027 | 24 hours |
| 18 | Mandarin Chinese | 800-492-8095 | 24 hours |
| 19 | Hearing & speech impaired | Dial 711 to be connected through the National Relay Service | 24 hours |
| Africa | |||
| 20 | Morocco | 0520-001-375 | French: Monday – Friday 8 a.m. – 9 p.m. Saturday – Sunday 9 a.m. – 5 p.m. English: 24 hours |
| 21 | South Africa | 011-844-6067 | 9 a.m. – 5 p.m. |
| Caribbean and Bermuda Expand | |||
| 22 | Anguilla | 800-744-0006 | 24 Hours |
| 23 | Antigua | 800-744-0006 | 24 hours |
| 24 | Aruba | 297-582-2700 | 24 hours |
| 25 | Bahamas | 800-433-7300 | 24 hours |
| 26 | Barbados | 800-744-0006 or 246-428-4170 | 24 hours |
| 27 | Bermuda | 800-744-0006 | 24 hours |
| 28 | Bonaire | 297-582-2700 | 24 hours |
| 29 | Cuba | 0800-22737 | 24 hours |
| 30 | Curacao | 599-9-869-5707 | 24 hours |
| 31 | Dominica | 800-744-0006 | 24 hours |
| 32 | Dominican Republic | Santo Domingo: 809-542-5151 Toll free: 1-809-200-5151 | 24 hours |
| 33 | Grand Cayman | 800-744-0006 | 24 hours |
| 34 | Grenada | 800-744-0006 | 24 hours |
| 35 | Guadeloupe | 0821-980-008 (Service 0,12 / min + call charge) – English 0821-980-008 (Service 0,12 / min + prix appel) – French |
24 hours |
| 36 | Haiti | 509-2996-6000 | 24 hours |
| 37 | Jamaica | 800-744-0006 | 24 hours |
| 38 | Puerto Rico | 800-981-4757 | 24 hours |
| 39 | St. Kitts | 800-744-0006 or 869-465-2273 | 24 hours |
| 40 | St. Lucia | 800-744-0006 | 24 hours |
| 41 | St. Maarten | 1-721-545-2040 | 24 hours |
| 42 | St. Vincent | 800-744-0006 | 24 hours |
| 43 | Trinidad | 868-821-6000 | 24 hours |
| 44 | Turks and Caicos | 800-744-0006 | 24 hours |
Possible Existing Issues, as Well as Solutions Available
Flight Changes and Cancellations:
- Ticket Type Considerations: Change and cancellation policies vary with the fare class selected at the time of booking.
- Main Cabin and Above: In this case, change fees are typically non-existent. The only cost may be the fare difference while switching flights.
- Basic Economy: These tickets are almost always non-changeable. Refunds are similarly somewhat rare, granted only in severe disruptions or within 24 hours of booking.
Quick Tip: To ensure faster processing, change management can be completed online or through the American Airlines app.
- Refund Delays: Well, the refund process takes time, especially during peak travel seasons.
- Hurry Up: But if you submitted a refund request, you can go ahead and reach out via social media channels. The airlines tend to respond faster to public inquiries so they can protect their online reputation.
Baggage Problems:
- Luggage Lost or Delayed: Report an absence of bags to the airport’s baggage service desk without delay or utilize the app to check the location of your bag.
- Broken Baggage: Ask for a claim at the airport before leaving, or do so online within 24 hours after returning from a domestic flight (seven days, after flying internationally).
Pro Tip: Keep your baggage claim ticket and boarding pass with you to report issues.
Flight Changes and Cancellations:
- Ticket Type Considerations: Change and cancellation policies vary with the fare class selected at the time of booking.
- Main Cabin and Above: In this case, change fees are typically non-existent. The only cost may be the fare difference while switching flights.
- Basic Economy: These tickets are almost always non-changeable. Refunds are similarly somewhat rare, granted only in severe disruptions or within 24 hours of booking.
Quick Tip: To ensure faster processing, change management can be completed online or through the American Airlines app.
- Refund Delays: Well, the refund process takes time, especially during peak travel seasons.
- Hurry Up: But if you submitted a refund request, you can go ahead and reach out via social media channels. The airlines tend to respond faster to public inquiries so they can protect their online reputation.
Baggage Problems:
- Luggage Lost or Delayed: Report an absence of bags to the airport’s baggage service desk without delay or utilize the app to check the location of your bag.
- Broken Baggage: Ask for a claim at the airport before leaving, or do so online within 24 hours after returning from a domestic flight (seven days, after flying internationally).
Pro Tip: Keep your baggage claim ticket and boarding pass with you to report issues.
Expert Advice for Quicker Assistance
Call Early: Phone lines are usually less busy early in the day, so call between 6 AM and 8 AM (local time) to avoid long hanging waits.
Use Live Chat: For quick questions or minor issues, using live chat (available on the American Airlines website or app) generally gets you faster responses than holding.
Use Social Media for Emergencies: High-priority problems-managing a flight disruption, lost baggage, or delay in refund-are best communicated with-inquire the airline for assistance through social media platforms like X (formerly Twitter) or Facebook. These generally get you a fast response. Airlines seem to act quickly when it comes to public inquiries-just another way for them to keep up their good reputations.
Conclusion: A Walk in the Park American Airlines Customer Service Assistance
Don’t make your attempt to contact American Airlines a stressful one. Whichever way you choose to contact them- via phone, live chat, or social media- knowing which paths to tread upon will help you save time and avoid trouble. Keep all important information in hand when making contact, such as your booking reference number, dates of travel, and passenger details. For time-bound assistance, call at the crack of dawn, use live chat for quick assistance, and utilize social media for urgent matters.
Frequently Asked Questions
Contact American Airlines Customer Care
Official Number to Call: Contact American Airlines through its general airport customer service by dialing 1-800-433-7300 (for U.S. and Canada).
Hear the Automated Menu: You will be given a series of automated messages. These may differ but generally consist of the following options:
- Press 1 for already booked tickets.
- Press 2 for new reservations.
- Press 3 for flight information changes.
- Press 4 for any baggage issues.
- Press 0 to speak with a representative (if available).
- Skip the Menu: If you’d like to skip options and get to a human right away:
- Say “Representative” or “Agent” when asked to describe your issue.
Alternately, keep hitting the number 0 or just sit on the line without choosing an option – either of these will most likely automatically funnel you to a live agent.
Some say using either “Help” or “Customer Service” could also get you sent right through to a representative.
Capturing Further Details: You may need to provide your booking reference number or AAdvantage® number to speed up the process.
Stay on Hold for an Agent: Once you’ve gone through these prompts, you will be added into the queue until there is a representative who can assist you. Call volumes have varying peaks, so try to call out of peak hours so the service can be rendered with faster time efficiency.
Indeed, there is customer service on American Airlines that operates 24/7 for nearly all inquiries. Be it reservations, changes in flight, refund inquiries, or general support, a dedicated team will be available at any given time of the day.
How can you reach them all the time:
- U.S. and Canada: 1-800-433-7300- Service available at any hour i.e. 24/7.
- International Users: Their phone numbers vary. For more information, consult the American Airlines Contact Page.
- Live chat and app support-access the live chat feature or use the American Airlines mobile app for assistance, day or night.
To chat Live with an American Airlines Representative Follow these steps :
- Mobile App: Download app, login, go to Contact Us or Help, and then select Chat with Us.
- Website: Visit [American Airlines Contact Page](https://www.aa.com/contactAA) and check for a chat bubble if that is available.
Pro Tip: Use the app to make things easier and have your booking details handy!
Contact American Airlines customer service in the U.S.:
1-800-433-7300 (available all days)
Be it bookings, ticket changes, refund requests, AAdvantage® accounts, and similar queries, all are welcome. Keeping your booking reference or your AAdvantage® number close at hand expedites your service.
Definitely, American Airlines has special customer service numbers for every individual country. Head forth to their Airlines Detail page to find the correct number for your region. International lines are there to help you with making reservations, changing flights, and handling general inquiries.
American Airlines tickets can be booked as early as 331 days in advance from their website, application, or for that matter, inquiring customer support. This advance booking is beneficial for travelers who plan far ahead to secure the most affordable fare and the best seats for their impending journeys.
Group & Meeting Travel is offered by American Airlines for 10 or more passengers. To avail of special fares, flexible ticketing, and dedicated support for your group booking, contact the Group Travel Department. This service is ideal for family reunions, corporate events, or big tours.
Select or change your seat on an American Airlines flight using the following means:
- Web/App:
- Go to aa.com or American Airlines app.
- Select My Trips/Check-in and enter your name and booking reference.
- Select Select/Change Seats according to your availability.
- During Check-In:
– Another instance available will be the checking in at the airport, which allows selecting available seats.
- At the Airport:
– Approaching the kiosk at the airport or speaking with a gate agent can also allow you to ask for a seat change.
Tip: Some seats may be reserved for airport assignments, so check back often!
Cancellation of your flight will apply the normal refund policy of baggage. This means that usually if you paid for checked baggage, you may get your money back for that fee. Do not forget to confirm this directly with your airline regarding any additional compensation or rebooking options.
This is how the American Airlines refund process is supposed to work:
Determine Eligibility:
- Refunds will apply when:
- Your flight was canceled, and you are unwilling to get rebooked.
- There has been considerable delay that you cannot compromise on.
Make a Request for Refund:
- Check the website of the [American Airlines Refund](https://www.aa.com/refunds) site.
- If the ticket number and the passenger details are required, visit the site with such an item and file a refund request.
Refund Process:
- Refunds, as a rule, return through the first payment method.
- Expect your email to receive messages regarding any changes in refund process time.
Extension of Extra Help:
- American Airlines customer service can always be contacted for extra help regarding the issue.
Tip: Call your travel agency directly for refunds if received through them.
